The Maven
Portal
Smart-home AI for short-term rentals

Every stay, handled. No property manager needed.

The Maven runs each rental home for you. Climate, lighting, locks and the pool heater follow your bookings, and an AI concierge looks after guests day and night. You step in only when something truly needs you.

See how a stay runs Why owners switch

Built for owners who run their homes with their own cleaning crew.

Desert View
Guest arriving today at 4:00 PM
Ready
72°
Pre-cooling for arrivalBack to eco mode after checkout
Welcome sceneOn at 3:45 PM
Pool heaterWarm by 4:00 PM
Door codeSet for BK-1042
Online. Concierge · in-home panel
How do we turn on the hot tub?
It's already warming for you and will be ready around 4:30. The controls are on the panel by the patio door.
Sent to host Late checkout request Only exceptions like this reach you.
One platform, two sides of every stay

Hosts save time and money. Guests get answers right away.

For hosts

The home takes care of itself between your cleaners' visits, using energy only when guests are there to enjoy it.

  • Climate follows the calendar. The home cools or warms before check-in, then eases back to eco settings after checkout and between stays.
  • Lighting runs on schedule. A welcome scene at arrival, and lights off when the home is empty.
  • Pool and spa heat only when they'll be used. No heating a pool all week for an empty house.
  • Door codes handle themselves. A new code for every booking, set before arrival and removed at checkout.
  • Every home on one screen. See bookings, devices and alerts across all your homes in the portal.

For guests

An AI concierge on the in-home panel that knows the house and answers right away, day or night.

  • Answers the everyday questions. Wi-Fi, parking, checkout time, how the hot tub works, where to eat nearby.
  • Adjusts the home on request. "Make it a little cooler." "Good night." Done, without hunting for a thermostat.
  • Welcomes guests by name. Stay dates, house info and local tips are on the panel from the moment they arrive.
  • Hands real exceptions to you. Late checkouts, damage or anything unusual comes to you with the full context.
How a stay runs

From booking to turnover, without a phone call.

Each step happens on its own, timed to the booking and the home's local time.

  1. Booking

    The stay syncs in

    From booking platforms or a direct booking. A door code is reserved and labeled by booking reference.

  2. 24 hours before

    Code goes on the lock

    The guest's code is programmed and ready, and the guest has their stay details.

  3. Before arrival

    The home gets ready

    Climate settles to a comfortable temperature, the pool warms and the welcome lights come on.

  4. Check-in

    The concierge says hello

    The first use of the code marks arrival, and the panel welcomes the guest by name.

  5. During the stay

    Questions get answered

    The concierge handles requests, and only real exceptions come to you.

  6. Checkout

    Ready for the cleaners

    The code is removed, the home returns to eco mode, and the turnover window is open.

Most turnovers need just two parties. The Maven and your cleaning crew.

The AI concierge

Your guests ask. The Maven answers.

It knows the house manual, the appliances, the house rules and the neighborhood. It can control the home. And it knows when a question needs you.

Always onAnswers at 2 AM as readily as at 2 PM.
Knows each homeAnswers come from that home's own details.
Takes actionClimate, lights, scenes and the hot tub, on request.
Escalates with contextYou get the guest, the booking and the question.
Online. Concierge · Hilltop · BK-1043
What's the Wi-Fi password?
It's on the panel's home screen: network "Hilltop Guest". Tap the card to show the password.
It's a bit warm in here.
I've set the living areas to 70°. It should feel cooler soon.
Could we check out at noon on Tuesday?
I'll ask your host and let you know here as soon as they reply.
Late checkout request sent to the host
Automation and savings

Comfort when someone's there. Efficiency when no one is.

Every system in the home works from the booking calendar, so you stop paying to heat, cool and light an empty house.

Heating and cooling

Comfortable from the moment guests walk in, then eco settings the moment they leave.

Vacant · eco mode

Lighting

Welcome and evening scenes for guests, and everything off when the home is empty.

Welcome scene · 3:45 PM

Pool and spa

Heated for the stay, not the whole week, which is usually the biggest single saving.

Warm by 4:00 PM · off at checkout

Locks

One code per booking, set ahead of arrival and removed at checkout. No key handoffs.

BK-1042 · removed at 10:00 AM
Keep the management fee

Run your rentals without a property manager.

Property managers usually take a share of every booking. With The Maven looking after guests and the home, most owners run each turnover with just The Maven and their own cleaning staff.

Who handles each part of a stay, with a property manager compared with The Maven
Part of the stay With a property manager With The Maven
Guest questions, day and nightThe manager or their call centerThe AI concierge, right away
Check-in and door codesCoordinated by the managerAutomatic for every booking
Heating, cooling and poolOften left running between staysScheduled to the booking
Turnover cleaningThe manager's crew, on their termsYour own cleaning crew
ExceptionsThe manager decidesYou decide, with the full picture
What it costs youA share of every bookingKeep that share for yourself

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Want The Maven in your homes?

Tell us about your rentals and we'll walk you through setup.

hello@themaven.ai

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